Sunrise Ambulatory Surgical Center

had to have my hand repaired. these guys were the best. especially Ivy and Chance. Ivy treated me like family and made me feel very comfortable... answering all my dumb questions. ⭐️⭐️⭐️⭐️⭐️⭐️ 6 stars

Our experience with Sunrise Ambulatory Surgical Center was really great. My daughter broke her arm which required a reduction. Scheduling was easy, they called twice to confirm and give pre-op instructions. The front desk was friendly and helpful and the surgical staff was excellent. Chance did such a great job with the anesthesia, not too much or too little-just right. Dr. Reagan did a stellar job with the reduction and casting. Everyone was so professional and helpful despite the early morning appointment. My twelve year old was calm and relaxed throughout the whole procedure. Our nurse (Vanessa-I think?) was also so kind and helpful. A broken arm is never fun but the doctors and staff made this procedure much less painful than it could have been.

Have a neighbor who asked if I could give her a ride home today after her surgery. They said they would call when she went intro recovery and they did. I was way up in Pinetop and left as soon as they called, was there within 30 min of their call. Upon arrival, I found my friend sitting in the hot sun, by herself & feeling dizzy.😵‍💫 No one around! They could have at least put her in shade by front door entrance, but instead they wheeled her chair half in parking asphalt and half on entrance sidewalk, leaving her in hot sun! Can't speak for how they treat their patients inside but thought I should put it out there, this is how they say goodbye to their elderly patients after their surgery.

Horrible experience Monday, 5/12/25. Scheduled for 1:00 pm surgery, checked in at 11:30 as requested, and sat in reception area for almost 2 hours before being taken back to prep area. In this time, others who arrived with or after me were taken back to prep area or told that their procedure had been delayed and were given a new time. I asked receptionist TWICE (at 1 and 1:15 pm) for information, and received NO feedback! When finally taken back at 1:25, I asked the nurse what had happened and was told that she hadn't worked on Friday but I should have bern called, apparently for rescheduling. I still don't know what time was actually scheduled for my surgery nor why there was NO communication with me while I was sitting right in their waiting area. Following this experience, I will being going elsewhere for any out patient surgical proceedure. After completing this review, I scanned others and came across Jon Jones review of a month ago. Fox News is STILL being played continually on the lobby TV. I have worked in the medical field, both for practitioners and insurance providers. There is NOTHING in HIPPA requiring Fox News be continually broadcast in a medical environment. Please provide video that is more neutral or turn off the tv.

I had a wonderful experience all of the staff are very pleasant to be with and talk to very professional explaned the procedure clearly and in detail Dr Hal Richins is a wonderful and pleasant Dr explain the procedure in detail very comfortable at the facility and I would recommend this facility to anyone and I would go there over summit great and wonderful staff